IT programme back on track

architecture iconSolution Architecture for a global logistics company

Peru's commitment

Historically, Peru's client delivered IT change to the business without a Solution Architecture function, resulting in varying degrees of quality and also higher than forecast project costs. This meant a Solution Architecture function needed to be established to regain control over IT system design.  This would ensure business demand and requirements could be fulfilled in the short-term, while a wider portfolio of change could be developed with clear and sustainable priorities set.

Peru committed to provide a solution architecture for the client's Road Networks, HR, Corporate Responsibility, Procurement and Fashion divisions.

The substance

Peru worked closely with both the business and IT teams to:

  • Identify the key business drivers, including functional and non-functional requirements.
  • Build a governance structure around end-to-end IT design.
  • Define a pipeline of work.
  • Define application, data and infrastructure architecture blueprints to support business change.
  • Manage the expectation of key stakeholder groups.
  • Define key areas of improvements within core systems to improve stability and capacity.
  • Evaluate packaged applications, cloud services and in-house developed solutions.

Having completed this work, Peru was able to provide:

  • Solutions Options papers to evaluate different approaches to meet specific business demand, with indicative costs and timescales for each.
  • High level and end-to-end designs defining IT change to support the business, covering applications, data and infrastructure.
  • Assessment of the IT impact of centralising or outsourcing some key business processes.
  • Identification of “hot spots” within core systems, together with a plan to resolve them in the short-term.

The outcomes

The end result for the client was a better understanding of the cost of IT change with a credible, independent assessment of possible solutions to support business demand.  Once a solution had been agreed it could be clearly defined before moving to implementation and, once in place, could be effectively governed to ensure standards were adopted and met on a sustainable basis.

THE PERU REPORT ON RETAIL BANKING IT

Turn to Face the Change is a survey of 100 senior banking IT leaders and 1,000 UK consumers, highlighting the pressures facing the traditional retail banking sector from customer expectations and agile competition.

For your downloadable version of this 'must read' research, CLICK HERE...