Aligning IT & business with the consumer experience

Research: Delivering the Retail Technology Experience

This specially commissioned survey of more than 100 of the UK's retail IT Directors reveals the fault lines developing between IT strategies and consumer shopping habits.

IT leaders from the retail sector are warning that a storm of change is coming. The evolutionary fusion of high street stores and internet based shopping and distribution continues to transform how we all shop and buy, but there are fault lines emerging in the technology strategies that retailers have in place that will prevent them from taking full advantage of these changes.

Findings in this report include:

  • A new 'try and buy' approach to shopping
  • Fierce competition for customers as the key challenge to survival
  • Legacy IT and insufficient investment as the biggest barriers to retail success
  • The 'WiFi dilemma' and poor quality advice to the retail sector
  • The need to align business and IT strategies to enhance customer experience

Peru is pleased to offer all of these insights and more in a downloadable version of the Delivering the Retail Technology Experience report.

Simply complete the box on the right, or call David Upton on 0207 786 3588, to receive your copy of this 'must-read' report.

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or call David Upton on
0207 786 3588