Contract and Relationship Review
Poor relationships can cost organisations money and damage business reputations. Peru’s Contract & Relationship Review helps develop effective IT partnerships that deliver greater value, reduce costs and ensure better quality services.
Peru is committed to developing effective, quality-driven, long-term relationships between in-house teams and their IT suppliers. Strong relationships deliver clear and measurable benefits to both parties, maximising the chances of delivering projects on time and on budget, while ensuring consistent delivery of high quality IT products and services.
Collaboration is always better than conflict and Peru provides the catalyst to develop, strengthen and enhance dialogue between clients and suppliers. A commitment to an independent, balanced approach runs throughout Peru’s model of client support for IT contract sourcing, negotiation and execution, establishing strong and sustainable client/supplier relationships.
The success of IT client/supplier relationships is built on trust and solid foundations, with clear contracts and realistic service level agreements. An initial Peru ‘health check’, as part of the review, clearly identifies what is working well, or, where relationships may be breaking or about to break.
The reviews are comprehensive and, above all, honest. We won’t recommend change for changes sake but, equally, we will not shy away from helping clients and suppliers tackle and overcome difficult issues and will provide clear advice and recommendations for both sides of the relationship.
By accurately determining the maturity of all aspects of the outsourcing relationship, positive practices and remedial activities can be identified.
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